Nutcrunch.in believes in & we can helping its customers as far as possible, and has, therefore, a liberal cancellation policy.
How do I cancel an order on Nutcrunch.in?
If unfortunately, you have to cancel an order, please do so before shipping the order out.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
Cancellation after your product has shipped:
- If you received the product, it would be eligible for replacement. In cases where there are defects found with the product.
Refunds will be in the same form that the payment received within ten working days from the date of cancellation of an order.
We will only accept return if the customer receives a wrong or damaged product and complaint has been raised within 3 days of delivery.
If you think, you have received the product in bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 78200 07710 or email us at firstname.lastname@example.org mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost within seven working days after the complaint lodged.
Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved hereinabove, the following products shall not be eligible for return or replacement, viz:
- Product exhibits physical damage to the box or the product;
- Any product that returned without all original packaging and accessories, including the retail box all other items originally included with the product at the time of delivery.